Data Protection Notice (KVKK)

The data controller is Garanti Otomatik Kapı Teknolojileri Sanayi ve Ticaret Limited Şirketi ("GKT Door" / the "Company"). The Company operates at Atatürk Mah. Muammer Aksoy Cad. No: 84A Çayırova / Kocaeli.

Contact: +90 553 307 77 33 · [email protected] · Atatürk Mah. Muammer Aksoy Cad. No: 84A Çayırova / Kocaeli

Depending on the nature of your relationship with us, the following categories of data may be processed:

• Responding to quotation requests and carrying out site survey and measurement processes
• Establishing and performing contractual processes; planning product delivery and installation
• After-sales services: periodic maintenance, spare parts and fault-repair support
• Invoicing, accounting and fulfilling financial obligations
• Measuring customer satisfaction and improving service quality
• Ensuring the security and proper operation of the website
• Sending commercial electronic messages, where you have given your explicit consent
• Fulfilling the information and record-keeping obligations arising from legislation

Your personal data is processed on the following legal grounds set out in Article 5 of the KVKK:

• Being directly related to the conclusion or performance of a contract (m.5/2-c)
• Compliance with a legal obligation of the data controller (m.5/2-ç)
• Being mandatory for the establishment, exercise or protection of a right (m.5/2-e)
• Legitimate interest, provided that it does not harm the fundamental rights and freedoms of the data subject (m.5/2-f)
• Your explicit consent for commercial electronic messages and similar processing (m.5/1)

Your personal data may be transferred to the following parties, limited to the purposes stated above and with the necessary technical and administrative measures in place:

• Business partners and suppliers from whom we obtain installation, transport and field service
• Providers of accounting, audit and legal advisory services
• Hosting, e-mail and infrastructure service providers
• Public authorities and institutions and judicial bodies that are legally authorised

The information you submit through the quotation form on our website is delivered to the Company's corporate e-mail account via our e-mail infrastructure. While the map and video embeds used on the site are running, limited connection data (e.g. IP address) may be transmitted to the relevant providers; the servers of these providers may be located abroad. Please see our Cookie Policy for details.

• Electronically, through the quotation/contact form and cookies on our website
• During conversations conducted by telephone, WhatsApp and e-mail
• In physical or electronic form during site surveys, installation and service visits
• Through documents such as contracts, quotations and invoices

Your personal data is retained for as long as is necessary for the purpose for which it is processed, taking into account the limitation and retention periods prescribed in the relevant legislation. At the end of that period the data is deleted, destroyed or anonymised. Quotation requests that are not concluded are destroyed within a reasonable time after the request is closed.

Under Article 11 (m.11) of the KVKK you have the following rights:

1. 1To learn whether your personal data is being processed
2. 2To request information if it has been processed
3. 3To learn the purpose of processing and whether the data is used in accordance with that purpose
4. 4To know the third parties to whom the data is transferred, in Türkiye or abroad
5. 5To request rectification if the data has been processed incompletely or incorrectly
6. 6To request erasure or destruction of the data within the conditions of Article 7 (m.7) of the KVKK
7. 7To request that rectification, erasure and destruction operations be notified to the third parties to whom the data has been transferred
8. 8To object to a result arising against you through analysis carried out exclusively by automated systems
9. 9To claim compensation if you suffer damage due to unlawful processing

You may submit requests concerning your rights in writing to Atatürk Mah. Muammer Aksoy Cad. No: 84A Çayırova / Kocaeli, in accordance with the Veri Sorumlusuna Başvuru Usul ve Esasları Hakkında Tebliğ (Communiqué on the Procedures and Principles of Application to the Data Controller), or send them to [email protected] from the e-mail address registered in our systems.

Your application will be concluded free of charge as soon as possible and within thirty days at the latest, depending on its nature. If the process additionally entails a cost, the fee in the tariff determined by the Board (Kurul) may be charged.

This disclosure text may be revised in line with changes in legislation and updates to our business processes. The current text is always published on this page.