End-to-end service in door solutions
From choosing the right product to maintenance years later, you work with the same team at every stage of your project. Survey, installation, periodic maintenance and repair all run from a single source.
4
Core services
From survey to maintenance
48 h
Quote turnaround
Written quote after the survey
2 years
Installation warranty
Workmanship and installation cover
24/7
Breakdown support
Emergency response team
Free on-site survey and needs analysis — together we determine the solution best suited to your space and budget.
DetailsInstallationFast, safe and standards-compliant installation by our professional team — systems that work flawlessly from day one.
DetailsPeriodic MaintenanceExtend the life of your doors with regular maintenance plans and prevent unexpected breakdowns and downtime.
DetailsRepair & ServiceFast fault diagnosis for every brand and model, with genuine spare parts and lasting repair solutions.
Details
Survey & Consulting
Everything starts with the right measurement
On an industrial door, a measurement that is a few centimetres out becomes a problem that cannot be solved on installation day. That is why we start every job with a survey on site — free of charge.
Service scope
- Measuring the opening width and height at three separate points
- Checking lintel headroom, side clearance and floor level
- Assessing the daily cycle count and operating conditions
- Reviewing the electrical infrastructure and supply line
- Presenting suitable product options together with their budgets
- An itemised written quote within 48 hours
Free of charge
We charge nothing for the survey and on-site measurement, and you are under no obligation to accept the quote.
Installation
A system that runs flawlessly from day one
A door's performance is determined less by the product itself than by the quality of its installation. Our team completes the installation on the scheduled day and time, with the least possible interruption to your production.
Service scope
- Pre-installation site readiness check and work plan
- Frame, track and motor installed in line with applicable standards
- Electrical connection, limit and force settings
- Photocell, safety light curtain and emergency stop tests
- User training and commissioning report
- Clean handover of the area once installation is complete
2-year warranty
All of our installations are covered by a two-year workmanship and installation warranty.
Periodic Maintenance
Intervention before the fault occurs
When an industrial door fails, the cost is not just the repair invoice; it means a door that will not close, a production line at a standstill and a shipment left waiting. Planned maintenance costs only a small fraction of that.
Service scope
- Inspection of the curtain / panel surface, seals and brush strips
- Adjustment of tracks, rollers, springs and cable tension
- Performance check of the motor, gearbox and brake
- Testing of photocells, safety light curtains and the emergency stop
- Inspection of the control panel, limit settings and electrical connections
- Written record of the work carried out and the parts replaced
Regardless of brand
We also provide maintenance for door and automation systems of other brands and models.
Repair & Service
Fast diagnosis, lasting solution
Forcing a door after it has failed usually damages the track, the rollers and the panel together rather than a single part. Once we receive your request, we dispatch our field team as quickly as possible.
Service scope
- Breakdown support line reachable 24/7
- Rapid on-site fault diagnosis and temporary safety measures
- Supply of genuine spare parts
- Repair of motors, control units and mechanical assemblies
- Retesting of all safety devices after the repair
- Root cause analysis for recurring faults
Emergency response
Outside working hours you can still reach us on our 24/7 support line.
Four steps from request to handover
The type of service may change, but the process stays the same — at every step you know who is doing what.
- 01
Request
Reach us by phone, WhatsApp or the form, and we will route your request to the right team.
- 02
Survey / diagnosis
For a new system we take the measurements; for an existing fault we diagnose it on site.
- 03
Execution
Installation, maintenance or repair is carried out on the planned day and time, without stopping production.
- 04
Check & handover
Safety devices are tested, user training is given and the area is handed over clean.
How often should your door be serviced?
The interval is set by the door's daily cycles and the environment it works in. The table below is a common starting point.
| Daily cycles | Typical use | Recommended interval |
|---|---|---|
| Up to 50 | Residential garage, secondary storage, ancillary areas | Once a year |
| 50 – 200 | Workshop, mid-scale production, service entrance | Every 6 months |
| 200 and above | Loading dock, shift-based production line | Every 3 months |
| Harsh environment | Dusty, humid or chemical-laden areas | Every 3 months or more often |
On fire doors, the closing mechanism and locking hardware should be checked at least every six months, regardless of cycle count.
Where do we go?
Our head office is in Çayırova, Kocaeli. We provide installation and service across Türkiye, primarily in the Marmara region.
For provinces outside Marmara we plan installation and service on a project basis — contact us for details specific to your area.
Questions about our services
We've answered the most common questions about our survey, installation, maintenance and repair processes.
Is the site survey and quote free?
No charge at all. We carry out a free on-site survey and measurement, and once we have determined the solution best suited to your needs we send a written quote, usually within 48 hours.
Do you maintain and repair doors of other brands?
Yes. We provide periodic maintenance, genuine spare parts and repair service for door and automation systems of various brands and models.
How quickly can I get support in case of a fault?
We have a 24/7 fault-support line and an emergency response team. Once we receive your request, we dispatch our field team as soon as possible.
What does the installation warranty cover?
All of our installations carry a 2-year workmanship and installation warranty. Our products are also made from internationally certified materials.
Do I have to sign a maintenance contract?
No, you can also request maintenance as a one-off. That said, a regular plan prevents unexpected downtime, so we recommend it especially for doors with high cycle counts.